Privacy Policy
 

Privacy Policy

Koncept Privacy Statement

Your privacy is important to Koncept. Therefore, Koncept is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content. This Privacy Statement is designed to assist you in understanding how Koncept uses and safeguardsthe information that you provide in using Koncept’s VoIP software and VoIP Services, or by communicating with Koncept, its affiliates and/or assigns.

Koncept collects and processes, or has third party service providers (i.e. Virtual Service Providers, VSP) who may collect and process on Koncept’s behalf, personal data relating to you, as strictly necessary to (1) perform and provide the VoIP service, in particular to convey the communications that you make by means of the Koncept Products and/or the VoIP service, (2) pre-paid or post paid invoices to you for your use of the VoIP services

Information Collection

The information we collect depends on what you do when you visit our web site. There are two types of information that we are likely to record:

  • Non-personal information collected: We do collect various "anonymous" facts each time you visit our site. This information includes the date and time you access our site, the internet address you use, what page(s) on the site you visited, the type of browser you use, etc. We use the information we collect to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.
  • Personal Information you give us: We collect the personal information you provide directly to us in the course of conducting business on our web site. This information can include name, e-mail address, credit card numbers, etc. This personally identifiable information is only used to conduct business with you, provide you with specific services and communicate with you. We may also use this information to send you e-mails about new products and services. If you create a personal account with us and provide us with the above information for the purpose of conducting business, you authorize us to store your name, shipping address, credit card and billing information.

We Protect and Preserve Customer Privacy

We do not sell trade or rent your personal information to outside companies or marketing firms. We may share this information with other Koncept International entities (including without limitation its subsidiaries and its affiliates). We share personal customer information with our agents, third party service providers and trusted business partners only when required for the specific and limited purpose of providing products or services to you, such as to our shipper in order to fulfill an on-line order.

Use of Cookies

A cookie is a small text file created by our web site and stored on your computer that assists us in providing customized services. The use of cookies is a standard in the industry and you'll find they're used at most web sites. We use cookies for login verification, session management, load balancing and personalization to enable your user experience. We never use cookies to retrieve information from your computer that was not already voluntarily provided to us by you. Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on our site, including the "My Account" self service functionality.

Security

Koncept International uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including firewalls and Secure Socket Layer (SSL) encryption. Koncept International treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company.

To help ensure the confidentiality of your personal information, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Other:

Communications Content: any information that is communicated by users of Koncept Products, Software and its VoIP Services.

Feedback Information:any information that is reported to Koncept by filling in the feedback forms on the Website, and/or account information in “MY ACCOUNT” page.

On-Net, Off-Net:On-Net traffic pertains to any/all forms of communications transmitted on the Koncept network. Off-Net traffic pertains to any/all forms of communications transmitted off the Koncept network, and on third party carriers’ networks.

Passive Information:Information that is necessary in order to provide you with the desired functionality of the Koncept Products, and its VoIP Services source and destination addressing information, and the version of the software you may be using.

Personal Data: any information relating to an identified or identifiable user of Koncept Products, Software and its VoIP Services.

PSTN: Public Switched Telephone Network.

Register Information:any information provided when voluntarily registering at the Website, including, but not limited to, username and password.

Koncept: means under this Privacy Statement the Koncept International, Inc. a company incorporated under the laws of the United States of America , having its registered office

625 Fair Oaks Ave., Suite 383 , South Pasadena California , 91030
 

Koncept Software: Softphone, IP Terminals, Gateways, Softswitch Architecture, and PSTN Interconnection that allows you to communicate with any other Koncept user on-net of non Koncept user off-net through voice communication and/or other forms of communication, through the Internet and/or PSTN.

Subscriber Information: Information that is necessary in order to verify your identity and to provide VoIP services, such as your name, billing information and e-mail address on the Website. Including contact information as may be required by the United States of America Federal Communications Commission order relating to Emergency E-911 services.

Traffic/CDR Data: any data processed for the purpose of the conveyance of communication or the billing thereof, including, but not limited to, the duration of a call and the (IP) or PSTN numbers of the called party and the calling party and any other CDR related traffic data.

VoIP Service:VoIP Service:means the payable services provided by Koncept and/or Koncept’s partners, including but not limited to, A-Z termination services, Virtual Number (DID) services and Voicemail service and other services which may be added or changed from time to time;

Website: the website located at www.Konceptusa.com or any Koncept VSP.
Rev 8.06